Top Questions You Need to Ask a Window Replacement Company

Top Questions You Need to Ask a Window Replacement Company

When you are looking for replacement windows, you will come across many different window replacement companies. Unfortunately, not every contractor is able to deliver top-quality replacement windows and installations that you need for your home or business. The best way to weed out contractors that may not meet your expectations is by asking some key questions.

Below we look to highlight some top questions you should ask potential window replacement companies before your sign.

Are you Insured?

Before hiring any window replacement contractor, you should ask about their insurance. During the window replacement, some challenges may arise. If the company does not have the proper insurance, you may need to face these challenges yourself. To avoid such an unwanted situation, you need to work with a window replacement company that has adequate insurance. Generally, their insurance should cover liability, property damage, and workers’ compensation.

How long have you been in business?

Experience is an essential factor that you must consider before choosing a window replacement company. You can better understand the experience of a contractor through the number of years they have been in business. A company with numerous years of experience will likely have encountered various situations or issues that may arise and have the know how to move past them correctly.

Can I get references or referrals from previous projects?

Regardless of the years of experience of a company, you should get references or referrals from their previous projects. Although you are able to review photos of their previous projects, getting references from recent customers is better. From the list of references, call three or more customers to confirm the quality of the services of the company.

Can I get an estimate? How do I pay?

Getting an estimate can give you a good idea of how much you have to spend on the project. Generally, the estimate should cover various aspects of the work such as labor, materials, cleanup, and so on. A trustworthy company will give you a written estimate with the breakdown of the expenses. 

In addition, you should ask about the payment methods as well as the payment schedule. What’s the percentage you must pay before the beginning of the project? Answers to these questions can help you budget and prepare for payments.

Do you handle the window replacement yourself?

Some companies are fond of outsourcing their projects to subcontractors. The subcontractors will get the replacement windows and install them. Although many subcontractors can handle the project expertly, they are not the individuals that you made you built report and signed an agreement.  

How much time will the window replacement require?

The time required for the project will depend on the size and type of window installation you require. The contractor should be able to provide you with a rough time frame required to complete the job. After getting the estimated timeframe for the project, you should prepare your household for the possible disruption in your daily routine throughout the period.

What type of warranty do you offer?

Understanding warranties are important for any home renovation project. With windows, you need to make sure the contractor offers both product and labour warranties. It is standard for the window manufacturer to offer a warranty on the construction of the windows, but if an issue arises due to the installation, the manufacturer will not cover the issue. This is where the warranty on labour comes in.

By getting answers to these questions, you should get a better understanding of the window replacement company you are engaging with, which should also help you make your decision on if this is the company you feel comfortable with partnering on your window replacement project with.